This privacy policy explains how we collect, use, and safeguard your personal data when you use hiloxventix.sbs. We update our practices regularly to stay compliant with South African regulations.

Information We Collect

We collect information you provide directly, as well as technical data through cookies and analytics tools.

• Contact details you enter, such as your name, email, or phone number, when submitting forms.
• Technical data including browser type, device, and IP address to improve site experience.
• Any feedback, questions, or queries you send to us via forms or email communication.
• Usage patterns and preferences collected via cookies to tailor content and measure site performance.

How We Use Your Data

We use your information for service delivery, communication, site improvement, and regulatory compliance.

• Responding to your queries and providing requested information or resources.
• Improving site content and usability based on aggregated analytics.
• Sending updates, guides, or relevant resources if you subscribe to communications.
• Meeting legal, regulatory, or compliance obligations under South African law.

Legal Basis for Processing

We process personal information in line with South African privacy law and only when justified.

Our main legal bases include your consent, fulfillment of a contract (for services requested), and legal compliance.

Sharing Your Information

We do not sell or rent your data. Information is only shared with trusted service providers or as required by law.

• Service providers handling web hosting, email, or analytics, bound by confidentiality obligations.
• Legal authorities if required for compliance, investigation, or public interest disclosures.
• Third parties where you have given explicit permission or where sharing is necessary to fulfill your request.

Data Security

We use administrative and technical safeguards to protect your personal data. While no system is fully immune to breaches, we review our measures regularly and respond to incidents according to best practices.

Your Rights

South African law gives you rights over your personal data. You may contact us to:

• Request access to personal information we hold about you.
• Ask for correction or deletion of inaccurate or outdated data.
• Withdraw consent for processing where applicable.
• Object to certain types of data use, such as direct marketing.

Cookies and Tracking

Our website uses cookies for analytics, preferences, and essential site features. You can manage cookie preferences in your browser settings.

See Cookie Policy See Cookie Policy

Contact Us

If you have questions about this policy or your data rights, contact us by email, phone, or mail.

Policy Updates and Changes

We update this privacy policy as needed to reflect changes in law or our practices. Review this page periodically for the latest version.